Direct Channels
General enquiries: [email protected]
Account support: use the in-app chat after signing in to your dashboard at /sign-in/ — median first reply is well under five minutes.
Press & partnerships: include "Press" or "Partnership" in your subject line so it lands in the right inbox.
Response Times
Email is reviewed Monday through Sunday. The in-app chat runs around the clock. Complex compliance queries may take an extra business day while we coordinate with the appropriate broker partner.
Office
The Nordiqo team operates remotely across multiple time zones, with a registered correspondence address available on request through the channels above.