Nordiqo FAQ
The answers Canadian traders ask for most often — accounts, fees, withdrawals, security and platform behaviour.
Yes. The platform applies bank-grade TLS encryption on every connection, mandatory two-factor authentication, full KYC at signup, and routes execution through licensed broker partners. Client capital is held in segregated bank accounts, fully separated from the company's operational treasury.
250 CAD or its USD equivalent. That balance is your tradable capital — not a sign-up charge — and is fully withdrawable subject to standard settlement times.
BTC, ETH, SOL, ADA, AVAX, DOT, LINK, LTC, MATIC, ATOM, DOGE, SHIB, UNI, XLM and several other liquid majors. New pairs are added when their order books reach a healthy liquidity threshold.
Most requests are reviewed and approved within 24 hours. Bank settlement after that depends on your payment provider — typically one to three business days. Crypto withdrawals usually clear faster.
No prior experience required. The interface guides newcomers and the AI engine handles all signal generation. A demo account on live data is available so you can build confidence before committing real capital.
No. We operate a transparent success-fee model — a small commission is only charged on closed profitable positions. Account maintenance, deposits and standard withdrawals carry no platform charge.
Not yet — although the web app is built mobile-first and behaves like a native app once you save it to your home screen. A dedicated iOS and Android release is on the published roadmap.
Yes. Once your account is funded and a risk profile is selected, the engine handles signal generation, position sizing, stop placement and execution autonomously. Manual override is always one click away.
Use the password reset link on the sign-in page. A secure reset link is sent to the email on file. Two-factor authentication is preserved, so the device on file is still required to complete login.
Email us at [email protected] or open in-app chat after signing in. Press and partnership queries go to the same address with a clear subject line.